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Return Policy

  • The item is purchased at full price or using a promotion code
  • No refunds or exchanges for items marked as 'FINAL SALE'
  • The item is returned within 30 days from the date you received it
  • The item is unworn and in its original condition
  • All original labels and tickets are attached to the item.
Please note that all returns must be received at our distribution centre within 30 days from the date of delivery. If goods are not received at our distribution centre within this time frame we may be unable to process your claim, and your garments may be returned to you at your cost, or goods may be forfeited.

PLEASE NOTE: NO RETURN WILL BE APPROVED IF THE ELLIATT RETURN TAG HAS BEEN REMOVED FROM THE GARMENT.

We are not able to offer an exchange on returned items and all returned items will be refunded once they've been received by our warehouse. If you need a different size or colour of an item, then you'll need to place a new order.

To return your order, please download, print and fill in the below returns form:

REFUNDS
Upon receiving your return, we will inspect your item/s to ensure it adheres to our policy. If your return is approved, we will initiate a refund to your original method of payment.
Please note that relevant shipping charges will be incurred for the cost involved in returning items, if they do not comply with our conditions of returning goods, except in the case of faulty goods.

SHIPPING
You will be responsible for paying for your own shipping costs for returning your item except in the case of faulty goods. Shipping costs are non​-refundable except in the case of faulty goods.

CONTACT US
If you have any questions after placing your order or how to return your item/s to us, please contact us at info@elliatt.com.

All returns must be posted to the below Elliatt Collective Return point address:
ELLIATT Returns Department
850 S. BROADWAY, 5TH FLOOR
LOS ANGELES, CA 90014
CA 90014
T. 213.489.0742

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